BizBash Social Media Workshop

On Wednesday we went to BizBash IdeaFest in Chicago and participated in a workshop organized by @IanSohn from Ogilvy & Mather on Social Media for Event Marketing. Ian’s presentation was Event-specific, but his ideas could also be implemented into any marketing plan. We discussed the importance of including social media – not as a tag-a-long after-thought to the overall effort – but having it's own agenda and specific purpose. Social media can be looked at as a way to ignite an entire campaign, promotion or event. It stretches the reach to include a larger audience… including virtual attendees, consumers, etc. through "word of mouth". These were my favorite take-aways:

PRE (Event, Campaign, Promotion)

– Establish a calendar – then tear it up

This point really resonated with me. I think it's great to have a plan but it takes away the essence of the vehicle to know what you're going to say ahead of time. We don't need to tweet just to tweet – it's better to be moved to. It can be what makes your tweet ring true – that something you saw or heard or experienced is something worth sharing. Basically, have a plan but be prepared that you probably won't follow it.

DURING

– 80/20 rule: Don't be boring

I like having rules to follow and this 80/20 breakdown is a great rule of thumb. 80% of your content should be relevant information, what's happening, what's engaging you, what you're interested in (and seeing and doing and hearing). Save the other 20% for self or brand promotion. Also, the best content is serendipitous – not planned!

POST

– Generate an Impact Report: How many tweets, re-tweets, favorites, shares, comments, likes, uploads etc.

To me, one of the best things about social media is the ability to track activity. Simply by including a #hashtag, we can search for content and record the results. How many people are interacting with Eire Direct? Our clients? Our creative??? What are they saying? These answers are so easy to collect – they are right there at your fingertips.

The main thing, you need a plan. It can and should be simple. It should allow people to exercise their own creativity and experience – but with a little added direction and forethought. Social media efforts can be everyone's job, or no one's job – so be clear about your objective and assign responsibilities accordingly.